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Legal · Dream Heaven Decoration

Privacy Policy How We Handle Your Data

This policy explains what personal data we collect when you visit dreamheavendecoration.com or contact us, why we collect it and what choices you have.

  • Plain languageShort sections
  • Applies todreamheavendecoration.com
  • Contactinfo@dreamheavendecoration.com
  • Last updated19 October 2026

Privacy Policy

Last updated: 19 October 2026Applies to: dreamheavendecoration.comContact: info@dreamheavendecoration.com

01Who we are

Dream Heaven Decoration ("we", "us") is a design and fit-out business based in Deira, Dubai, UAE. This policy applies to dreamheavendecoration.com and to enquiries you send us by form, phone, WhatsApp or email.

02What we collect

Information you give us: name, phone number, email address, community or address of the property, the service you want and anything you write or send us, such as photos and plans.

Information collected automatically: IP address, browser and device type, pages visited and the page you came from, collected through cookies and similar tools.

We do not ask for payment card details through this website.

03Why we use it

  • Reply to your enquiry and arrange site visits.
  • Prepare quotes, drawings and project paperwork.
  • Manage projects and customer service.
  • Understand how the website is used and improve it.
  • Meet legal, accounting and regulatory obligations.

We contact you about marketing only where you have agreed, and you can opt out at any time.

04Cookies and analytics

The website uses cookies and similar technologies for basic operation and to measure traffic. We use analytics tools such as Google Tag Manager and Google analytics services. You can block or delete cookies in your browser settings; some features may then not work as intended.

05Who we share it with

We do not sell your personal data. We share it only with people who help us deliver the service, such as hosting and email providers, analytics providers, subcontractors and suppliers working on your project, and with authorities where the law requires. We ask these parties to protect your data.

06WhatsApp, phone and email

If you contact us by WhatsApp, phone or email, we keep the messages and call notes needed to handle your enquiry. WhatsApp and other platforms process data under their own terms.

07How long we keep it

We keep enquiry and project records for as long as needed to provide the service, meet legal and accounting requirements, and handle claims. Then we delete or anonymise them.

08Security

We use reasonable technical and organisational measures to protect personal data. No internet transmission or storage is completely secure, so we cannot guarantee absolute security.

09Your rights

Depending on applicable UAE law, you may ask to access, correct or delete your personal data, to restrict or object to certain uses, or to withdraw consent. Email us at info@dreamheavendecoration.com and we will respond within a reasonable time.

10Children

Our services are for adults and businesses. We do not knowingly collect data from children.

11Third-party links

Our website may link to other sites, such as social media pages and Google profiles. We are not responsible for their privacy practices.

12Changes

We may update this policy. The latest version is on this page with the date it was last updated.

13Contact

Questions about this page? Email info@dreamheavendecoration.com, call +971 55 410 0325, or write to Office No. 200-3, Hind Abdul Ghaffar Ghloum Building, Deira, Al Khabais, Dubai, UAE.

Want to make a request about your data? Email info@dreamheavendecoration.com with the subject “Privacy request”. You can also contact us in other ways.

Questions

Questions about your data?

Email, call or message us and we will help with any request about your personal data.

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